Long-established telephony and IT specialist, Uplands Communications, is celebrating a pair of wins at the prestigious Mobile News Awards 2022, where the firm was recognised in the Customer Service and the Reseller with Under 50 Employees categories.
The firm, which has a 40-plus year history in Swansea, and opened a second office in Somerset this year, was up against some of the biggest names in the mobile industry, going head-to-head with multi billion pound network, EE, in the 5G Application category.
Paul Hooper, Uplands MD, said: “We are delighted to come home from the Mobile News Awards with two awards and we are particularly pleased that one of these categories is for Best Customer Service. These past two years of global disruption for business and for consumers has taught us all how vital it is for firms of all kinds and across all sectors to provide the best quality customer care they can, in order to retain valued custom. A very large part of our role as telephony and IT providers is to support our customers with their communications systems, so they are easily accessible and so their interface with their customers and clients is as seamless as possible. Our customers have relied particularly heavily upon us in recent years for this. We were pleased that, when awarding us in the Best B2B Reseller, the judges recognised the fact that, as a relatively small firm, we nonetheless have the expertise to serve everything from multi-million pound concerns to thriving small businesses, while maintaining the kind of small-firm ethos that sees us offer a truly tailored service.
“Being commended in the 5G category is pleasing, too, since this is a service that businesses across the board are getting to grips with and are looking to help them future-proof their operations. Again, Uplands is competing with a field of big-hitters in this field and we are proving to be a great choice to provide this service for our customers.”
The Mobile News Awards went ahead in London on Thursday 19 May, with 600 mobile industry guests. Uplands Communications is a leading managed services company delivering flexible voice, data and mobile communications. The firm specialises in independent network management and providing bespoke, converged solutions that aren’t tied to technology and supplier.