Cushman & Wakefield appoints EMEA Facilities Management lead

Caroline Gardiner, Cushman & Wakefield

Caroline Gardiner has been appointed to Cushman & Wakefield’s Global Occupier Services (GOS) team as Head of Facilities Management, EMEA.

Gardiner has spent the past three years working as a consultant to Citigroup, responsible as project lead for the global outsourcing of the Fortune 500 bank’s facilities management services across 98 countries within four regions.

Established within the Facilities Management sector, Gardiner has held a number of high-profile roles within the banking sector. She was project lead for the global outsourcing of Barclays Facilities Services across three regions and 54 countries, later appointed as the Interim Head of Global Facilities Management. Prior to that, she supported HSBC in developing a service-centric facilities management operating model through multiple partners, incorporating ‘change’ and business transformation.

Before moving into the banking sector, Gardiner held senior management roles in corporate catering services organisations including Compass Group as well as Sodexho’s fine-dining division Directors Table, developing the business and introducing Facilities Management services.

James Maddock, Head of Global Occupier Services EMEA, said: “Facilities Management is a core area for our business. Caroline’s proven track record in global facilities management, as well as workplace and business transformation projects for major corporations, will be a real benefit to our clients which include some of the world’s most prominent businesses and organisations.”

Gardiner joins Cushman & Wakefield later this month as an International Partner. Current team lead, Partner Ian Gray, remains in the senior management team, taking the role of Head of Client Delivery, continuing to drive existing client services.

Steve Quick, Chief Executive of Global Occupier Services, said: “We are delighted to have such a well-respected leader join our global team to focus on innovation, client first delivery and continuous improvement, Caroline’s participation and support of our global occupier clients in EMEA will undoubtedly strengthen our delivery model, positioning our clients at the forefront of ‘what’s next’”

Caroline Gardiner, incoming Head of Facilities Management, GOS EMEA, said: “Corporations are increasingly outsourcing some or all of the management and operation of their facilities. It is an exciting time in the sector and my insights, along with the team, will help inform our future growth strategy, global alignment and intelligent IFM capability to benefit new and existing clients, creating and delivering that all-important user experience.”

Cushman & Wakefield’s GOS EMEA team supports occupiers in making intelligent business decisions that optimise the value from the spaces they occupy.