Positive Outcomes launches first apprenticeship qualification for estate agents

National apprenticeships and training organisation Positive Outcomes, which has its Head Office in the East Midlands, has launched an all-new professional apprenticeship-based qualification for estate agents.

Backed by the Awarding Body for the Built Environment (ABBE), the National Federation of Property Professionals (NFOPP) and Asset Skills Sector Skills Council, the Estate Agency Award is based on a Level 2 Intermediate Apprenticeship and Level 3 Advanced Apprenticeship training framework.

The new apprenticeship Award programme is being launched in the South West and Positive Outcomes plans to extend its availability across the UK from next year.

The Award is designed to help ambitious estate agents and property professionals boost their professional qualifications, as Sarah Breadner, Positive Outcomes’ Training Team Manager who is heading the Awards’ launch in the South West, explains:

“This is a significant development for Estate Agents seeking to enhance and improve their professional expertise and customer service skills. The Awards’ programme is designed to give them an edge over the competition, by delivering practical training on the key aspects of the estate agency profession, and the skills to give their clients the very best service and advice when selling, buying, leasing or renting a property.

“Developing the Award programme and securing the support of the Awarding bodies and Sector Skills Council has taken 12-months to complete,” says Sarah, “and for the first time gives Estate Agency professionals the opportunity to undertake training and secure a qualification which has been developed for them and which addresses their day-to-day business needs. Positive Outcomes had to demonstrate it has the knowledge, expertise, systems, competency and procedures to effectively manage this unique Award qualification.

“The training and apprenticeship will give estate agents the skills and confidence to competently undertake all aspects of their business, from accurate valuations, property viewings, marketing and customer service, to spotting and handling signs of money laundering, health and safety in the workplace, legislation, guidelines and codes of practice.

“The property market is becoming increasingly tough and greater legislation and regulation is likely. These new Awards will prepare estate agents for the challenges these bring.”

The Level 2 Intermediate Apprenticeship is a one-year course consisting of five key elements – Qualifications and Credit Framework (QCF) in the Sale of Residential Property or Property Lettings and Management, Technical Certificate and Key Skills.

The Advanced Apprenticeship Level 3 is an 18-month course and covers Qualifications and Credit Framework (QCF) in the Sale of Residential Property or Property Lettings and Management, Level 3; the NFOPP Certificate Award in the sale of residential property or property lettings and management and Key Skills.

Both the new apprenticeship qualifications can be delivered at Estate Agent’s own premises by Positive Outcomes’ team of highly experienced trainers.