Workman LLP, the UK’s largest independent commercial property management and building consultancy firm, has been appointed to deliver its ‘Welcome’ property management operation at two major office buildings. Since its launch six months ago, Workman has now welcomed 18 properties into the ‘Welcome’ family, which is setting a new standard in property management for modern office occupiers.
Workman has been selected by Canmoor to provide the Welcome service at Anchorage in Salford Quays, Greater Manchester. Canmoor is currently refurbishing the 220,000 sq ft complex that will introduce a new look atrium area, accompanying amenities and Grade A and flexible office space.
At Aldgate House in the City of London, Workman have been appointed to provide the ‘Welcome’ service, following the acquisition of the 211,000 sq ft City building in September 2018 by Singapore-listed real estate operating company City Developments Limited (CDL).
Gavin Halliday, Partner at Workman LLP, commented:
“Workman’s instruction to deliver the Welcome service at both Anchorage and Aldgate House is further validation of our track record for delivering the highest level of customer service and exceeding occupier expectations, which we know directly contributes to our clients’ investment performance through improved occupier retention. CDL’s decision to retain us also spoke volumes about the operational standards the ‘Welcome’ brand delivers to modern occupiers, and we are now looking forward to bringing our specialist skills to bear and delivering performance and value for both Canmoor and CDL.”
Frank Khoo, Group Chief Investment Officer at CDL, commented:
“As a major landlord with over 18 million sq ft of lettable space globally, CDL is committed to delivering value to our tenants and building occupants. Our focus to drive exceptional customer experience is core to our asset management strategy. Through our partnership with property manager Workman for Aldgate House, we are able to leverage their insights and bespoke ‘Welcome’ service to consistently achieve high standards of office management and elevate the workspace experience for our building users.”
Workman’s appointments to Anchorage and Aldgate House brings the total number of properties currently managed by the ‘Welcome’ brand to 18, covering nearly 4m sq feet, with assets including the Moretown and Republic office campuses in London, as well as Skypark in Glasgow. Welcome has been designed to enhance the quality of the office environment with a richer occupier experience, to create a sense of place and community within office buildings.