TWL announced as sole authorised Siemens reseller in Wales

Integrated business data and telecoms provider TWL has been named the only authorised reseller of Siemens communication technologies in Wales.

Selected by the global integrated communications provider, Cardiff-based TWL become Wales’ sole distributor of Siemens’ communications systems and platforms.

The partnership sees TWL supply the first and only Unified Communications and Collaboration solution built specifically for small to medium sized businesses by Siemens, OpenScape Office.

The cutting-edge technology, some of the most advanced in the industry, is a user-friendly unified communications solution that offers integrated voice and conference services, voice mail, messaging, mobility, a multimedia contact center and presence status functionality.

To mark the official partnership, TWL hosted a Siemens demonstration day for local businesses including Capital Law, Quadrant Communications and Tinnopolis.

Ian England, business development manager of TWL, said: “To have been selected by a global leader in our industry as its sole reseller in Wales is a huge achievement for us. By introducing Siemens to our range of systems, we are now able to target previously untapped sectors and clients, providing them with an even greater variety of technology to choose from. Siemens’ unified communication platforms are some of the most advanced in our industry allowing small and medium sized businesses the opportunity to get more done, save money and improve customer service. We’re looking forward to working with Siemens to grow this relationship.”

As part of the partnership program, TWL’s technical engineer Jason Pritchard has successfully passed Siemens Open Communications Professional (SOCP) qualification. With this certificate Jason is recognised by Siemens as a qualified technician and can consult, sell or service any of Siemens Open Communications products, services and solutions.

On his qualification success, Jason said: “I’m delighted to have successfully passed this qualification. The exams required not only product knowledge but a high level of technology know-how. As we develop our relationship with Siemens, this qualification officially recognises my competence in being able to professionally consult, sell or service their cutting-edge products and will undoubtedly help us as we look to introduce their products to our growing customer base.”

In addition to Siemens, Cardiff-based TWL is an authorised reseller of Toshiba and Mitel communication platforms. Established in 2003 by Andrew Nicholson, TWL services over 300 customers in Wales.